Luxury Haircare & Grooming Products for Men
As a consumer, you have the legal right to cancel a contract under the Consumer Protection (Distance Selling) Regulations 2000 and Consumer Rights Directive during the period laid out below. For more information you can visit www.direct.gov.uk.
A request must be made to the company before the goods have been dispatched.
We reserve the right to amend prices without prior notice.
We reserve the right to exclude certain items from any special offers or discount codes.
Only one voucher code can be used at any one time.
Cancellation of an order after dispatch cannot be accepted.
Your order cannot be amended or edited once submitted, this also includes the delivery address.
In exceptional circumstances we accept returned goods with a 15% handling charge but only if the following conditions are met:
a) When returning items, make sure they are securely packaged. We cannot refund goods damaged in transit if items are poorly packaged.
b) The item must be in perfect resalable condition with any shrink wrap still intact.
c) A return request must be made to the company within 7 days of receipt of goods.
d) No returned goods will be accepted unless a returns authorisation has been given. The appropriate reference number must be quoted on accompanying documentation.
e) For your own protection please obtain a proof of postage/ receipt from the carrier as the company accepts no responsibility for lost parcels sent by you.
f) Mr Smedley will not be responsible any postage costs.
In the event of product being out of stock, this will be shown on the site.
If a product is showing to pre-order only, this means the product is currently out of stock, but fresh stock will be available imminently. When pre-order is selected your order will be shipped as soon as stock becomes available.
Please be sure that all information supplied by yourself is correct before completing all orders.
We will hold and process the information given at the time of ordering or for competition/promotions in accordance with the GDPR guideline 25 May 2018.
We may contact you with future offers which you will be given the option to unsubscribe from within the email.
Your details will never be passed on to or sold to any third parties.